Frequently Asked Questions (FAQs)

Q.	Why do I have to register my alarm?
A.	To have an accurate record of all alarm systems and alarm monitoring companies. Also providing emergency responders with emergency contact information.
Q.	Is there a fee to register my alarm?
A.	No, there is no fee to register an alarm.
Q.	I have more than one business location or residence in the City of Clearwater, do I need to do separate alarm registrations?
A.	Yes. Each location must have a separate registration, even if the information is primarily the same.
Q.	How can I pay my invoice?
A.	There are three options for paying invoices (current or outstanding): 1) Mail to Clearwater Police Department (check/money order for exact amount only) 2) In-person at Clearwater Police Department (cash/check/money order/debit or credit card) 3) *Online at https://product.cityalarmpermit.com/FAMSCitizen/clearwater/paybill.htm           *A $5 convenience fee will be charged for online payments Clearwater Police Department Attn: Alarm Unit 645 Pierce St Clearwater, FL 33756
Q.	If I do not register my alarm, will the Police Department/Fire Department still respond if I have an alarm activation?
A.	Yes. The Clearwater Police Department/Fire Department will respond to all alarm notifications regardless of the registration. Any person operating an alarm system which is not registered can be assessed a fine of upto $500.00 per dispatch request.
Q.	I still have more questions, who can I speak with?
A.	Please contact the the False Alarm Coordinator at 727-562-4450 or via email at AlarmUnit@MyClearwater.com