Frequently Asked Questions (FAQs)
Q. Why do I have to register my alarm?
A. To have an accurate record of all alarm systems and alarm monitoring companies. Also providing emergency responders with emergency contact information.
Q. Is there a fee to register my alarm?
A. No, there is no fee to register an alarm.
Q. I live in un-incorporated Volusia County; do I have to register my alarm with the City of Daytona Beach?
A. No. However, the Volusia County Sheriff’s Office also has an alarm registration requirement. You can obtain more information and the Volusia County Sheriff’s Alarm Registration form at ocso.com/securityalarms.
Q. I have more than one business location or residence in the City of Daytona Beach, do I need to do separate alarm registrations?
A. Yes. Each location must have a separate registration, even if the information is primarily the same.
Q. Can I pay my Invoice via mail or in person?
A. Yes. Invoice payments may be mailed to:
The City of Daytona Beach
Attn: Accounts Receivable
P.O. Box 2451
Daytona Beach, FL 32115
Q. If I do not register my alarm, will the Police Department/Fire Department still respond if I have an alarm activation?
A. Yes. The Daytona Beach Police Department/Fire Department will respond to all alarm notifications regardless of the registration. Any person operating an alarm system which is not registered will be assessed a fine of $100.00 per dispatch request.
Q. I still have more questions, who can I speak with?
A. Please contact the Alarm Coordinator at 386-671-8320 or via email at falsealarms@codb.us