Frequently Asked Questions (FAQs)

Q.	Why do I have to register my alarm?
A.	To be in compliance with City Ordinance Chapter 5, also providing emergency responders with emergency contact information they need.
Q.	Is there a fee to register my alarm?
A.	No, there is no fee to register an alarm.
Q.	I have more than one business location or residence in the City of Altamonte Springs, do I need to do separate alarm registrations?
A.	Yes. Each location must have a separate registration, even if the information is primarily the same.
Q.	Can I pay my Invoice via mail or in person?
A.	Yes. Invoice payments may be mailed to: Altamonte Springs Police Department Alarm Coordinator 225 Newburyport Ave Altamonte Springs, FL 32701-3697
Q.	I still have more questions, who can I speak with?
A.	Please contact the Alarm Coordinator at 407-571-8208 or via email at tlsammons@altamonte.org
Q.	When registering my business, do I list the name on the signage or the parent company name?
A.	When registering a business list the name that appears on the signage of the place of business in the Alarmed Location Tab under Registrant Name.