Frequently Asked Questions (FAQs)

Q.	Why do I have to register my alarm?
A.	To have an accurate record of all alarm systems and alarm monitoring companies. Also providing emergency responders with emergency contact information.
Q.	Is there a fee to register, renew or false alarm reduction training?
A.	Effective January 27, 2023, all alarm users must continue to register their information yearly with the City of Columbus ( Columbus City Code 597.02 ). There will no longer be a registration fee for new and renewal registrations. All false alarm fees are temporarily suspended until new City Code can be enacted. Please continue to check here (Columbus.gov/public-safety/license-section/) to learn about future changes.
Q.	I have more than one business location or residence in the City of Columbus, do I need to do separate alarm registrations?
A.	Yes. Each location must have a separate registration, even if the information is primarily the same.
Q.	Can I pay my Invoice via mail or in person?
A.	Yes. Checks or money order should be made payable to: Columbus City Treasurer: City of Columbus Attn: Columbus City Treasurer 4252 Groves Rd Columbus, OH, 43232
Q.	I still have more questions, who can I speak with?
A.	Please contact the the False Alarm Coordinator at 614-645-7960 or via email at alarms@columbus.gov