Frequently Asked Questions (FAQs)
Q. What is the purpose of the Alarm permit application?
A. The Alarm Permit Application ensures that the Citizens of Orlando are being provided oral and written instructions on the use of their alarm system, that the alarm installers possess a license pursuant to Chapter 489 of the Florida Stature, that installers are utilizing alarm control panels which meet current ANSI/SIA standards and that only dual technology or better motion and glass break detectors are being installed.
Q. The installer provided the alarm user with the Permit application and told about the fee, what happens if they do not send it in?
A. The Permit Application and fee is the responsibility of the Alarm Company. If the Alarm User does not submit the form and fee, the Alarm Company will be fined for the violation.
Q. Does the Alarm Permit Application and fee have to be submitted before the system is installed?
A. No, the application and fee may be submitted up to thirty days after the installation.
Q. We sell alarm equipment for residents or businesses to self-install, are we responsible for the Alarm Permit Application and fee?
A. No.
Q. Our company is taking over an existing alarm system, are we still responsible for the Permit Application and fee?
A. Yes.
Q. Are there other fines that an alarm company may be assessed?
A. All fines are detailed in the City of Orlando False Alarm Ordinance; City Code Chapter 41: False Alarms, Section 41.12: Fines
Q. I still have more questions, who can I speak with?
A. Please contact the Alarm Coordinator at 321.235.5330 or via email at alarmcoordinator@cityoforlando.net